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FAQ
- What is the minimum order quantity?
Our MOQ is usually set at 500 to 1000 pieces per item.
- What is the normal lead time for shipment?
The lead time for orders to be shipped is usually around 45-55 days after official order has been placed. Please note that this may vary throughout the year but should not be too far off.
- What are our Payment Terms?
For New Clients: Our payment terms are usually Irrevocable LC at sight or 30% deposit with remaining to be paid with TT at sight.
For Long Term Clients: We are willing to sit down and tailor different payment terms with different clients. We have a good financial background and an extensive network with different banks allowing us to maximize the use of bank facilities to put our partnership in a better financial position.
- How long have we been established for?
Our mother company has been registered in Hong Kong since 1977 and Eternal Cycle Productions Group Ltd has been registered since 1995.
- Where are we located?
Our head office is located in Hong Kong and is our client's main point of communication. Our factory is located in Guang Lan Town, Shen Zhen. We also have two offices in mainland China located in Shen Zhen and Yi Wu.
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